Built Around Your Business

Turn your knowledge into helpful conversations. Build, train and manage your bots with control over access and usage.

Industry-Specific Bots

Start with an industry template, then tailor the instructions to your services and audience.
Add your own knowledge and test answers before publishing.

Feature Highlights

  • Start with prompts suited to your use case.
  • Add or edit prompts to enhance relevance and accuracy.
  • Adjust bot responses for more precise interactions.

Custom Bot Creation

Give your bot a name, clear instructions and your business knowledge.
Add PDFs, text and website URLs, then refine its answers with curated training examples and testing.

Feature Highlights

  • Personalized training through direct inputs.
  • Support for document and web data integration.
  • Review and test answers before publishing updates.

Voice Interaction

Let visitors speak with your bot for a hands-free conversation.
Voice sessions use your account’s token allowance and are limited to two minutes per call.

Feature Highlights

  • Text and voice share your account allowance.
  • Enhance accessibility and usability for diverse audiences.
  • Create a more human-like chatbot experience.

Website Integration with Widgets

Bring your bot to your website with an embeddable widget.
Use the available appearance settings to fit your brand, then test the visitor experience before going live.
  • Customize the available widget appearance settings.
  • Hassle-free integration using just a snippet of code.
  • Easily adjust settings for a consistent user experience.

Multiple Bot Management

Manage numerous bots under a single platform.
Easily organize and operate multiple chatbots for various departments, products, or services—all while monitoring performance in a centralized dashboard.

Feature Highlights

  • Handle different bots simultaneously with unique configurations.
  • Track the token allowance shared across your bots.
  • Keep track of each bot's activity and performance.

Memory-Based Conversations

Keep conversations connected with chat history and optional visitor memory.
Configure memory and consent settings to help returning visitors avoid repeating information.

Feature Highlights

  • Retain session memory for ongoing, natural interactions.
  • Improve user engagement with more personalized responses.
  • Boost efficiency by avoiding repetitive queries.

Seamless Process

MEET YOUR CO-PILOT

From Questions to Useful Conversations

Connect your knowledge, shape your workflows and review results. Botnest brings setup, conversations and usage into one workspace.

  • 01

    Multilingual conversations: Support visitors in different languages and test the answers that matter to your audience.

  • 02

    Leads and appointments: Capture contact details, organize appointment requests and review follow-ups from your conversations.

  • 03

    Entities and workflows: Extract useful details and guide conversations through the steps you configure.

Conversations connected to leads, appointments and structured workflows

Knowledge You Control

Use your documents, website content and instructions to guide responses. Review conversation history, improve training examples and test changes before publishing.

Domain & IP Restrictions

Choose which domains and IP addresses may access your bot. Review blocked attempts and their reasons to help investigate unwanted traffic.

Usage You Can See

Track input and output tokens, see a warning at 90% usage and add a token pack when needed. Responses pause when either allowance is exhausted until a top-up or renewal.